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Analysis of the use of the ITIL methodology against other reference frameworks for service management 2018-2020
(Latin American and Caribbean Consortium of Engineering Institutions, 2023-07)
A systematic mapping of articles was carried out that propose a management model based on the ITIL methodology, used for the management of information technology services, focused as a basis on the difficulties that an ...
Acceso abierto
Analysis of the impact of the use of Artificial Intelligence as a service for the detection of unprotected facial passers-by.
(Latin American and Caribbean Consortium of Engineering Institutions, 2023-07)
The world is facing unprecedented challenges due to the COVID-19 pandemic, this situation has slowed development progress in many countries. The pandemic has had a very strong impact on human capital: many lives, education, ...
Acceso abierto
Analysis of the impact of augmented reality on learning in times of pandemic
(Latin American and Caribbean Consortium of Engineering Institutions, 2023-07)
Information and communication technologies (ICT) have played an important role in society, affecting almost every aspect of our lives. In the educational field, ICT revolutionizes the teaching and learning experience, and ...
Acceso abierto
Application of business intelligence to improve decision-making in the marketing of hardware companies in Peru
(LACCEI (Latin American and Caribbean Consortium of Engineering Institutions), 2023-07-17)
Abstract– The objective of this research article is to make
a proposal to support decision-making within the sales area in
hardware companies. The company La Libertad S.R.L was
taken as a case study, applying the use ...
Acceso abierto